00645cam a2200193 4500 424331270 TxAuBib 20091021120000.0 120402s2009||||||||||||||||||||||||eng|u 9781932021448 1932021442 STPB STPB TxAuBib Loeffler, Bruce. One minute service : keys to providing great service like Disney World / Bruce Loeffler. Sanford, Florida : DC Press, 2009. XXIV, 135 p : ill ; 23 cm. 20091021. Customer Service.